Natalya O. Nikulina, Anna I. Malakhova, Valeriya I. Batalova

Ufa State Aviation Technical University, SIBINTEK IC LLC

Competitiveness of the IT company, whose main activity is software development and implementation, in modern conditions is determined by its ability to implement several projects simultaneously, providing consumers with a high-quality product in the shortest possible time with minimal costs. However, the peculiarities of software development (immateriality of the final product, dependence on relationships between the project team members, tight deadlines and limited number of resources) do not allow effective monitoring of the project progress using generally accepted methods. Therefore, it is necessary to develop an alternative tool for assessing the status of the IT projects, as well as a way to identify timely the reasons for changes in individual project indicators. The problem can be solved by joint application of the methods of process and project management in considered subject area. In particular, it is proposed to develop a balanced scorecard of the IT company, based not only on the indicators of structural divisions, but also on the indicators of the IT projects. In turn, an each IT project balanced scorecard is linked to the functional structural works decomposition of each of the software development iterations, conducted using Scrum methodology. This allows at the level of the IT project individual indicators to determine the role and efforts of each of the project team members to achieving the operational goals of the project and the strategic goals of the IT company as a whole. Proposed methodology is applicable for setting priorities for parallel projects in order to reallocate resources in a timely manner, as well as for justifying the distribution of the IT company's budget for the projects up to individual employees, taking into account the grading system within the professional standard of project roles.

IT project, balanced scorecard, project team, structural decomposition of project works, key performance indicators, responsibility matrix, project team members roles